How to implement specific strategies to mitigate disaster risks.
As a manufacturer, you know the importance of protecting your supply chain for your company’s future. So you might be interested in an academic study — lessons from the earthquake that resulted in a tsunamis and nuclear catastrophe in Japan.
The study’s three authors were able to provide the lessons after studying the recovery efforts of four Japanese companies – either they manufactured products or they depended on devastated companies for parts.
It was an analysis of how supply chains will survive if companies spread their distribution of information and vary the location of their assets. After all, companies won’t survive unless they strategize so their supply chains meet the expected standards of their customers.
Entitled “Supply Chain Lessons from the Catastrophic Natural Disaster in Japan,” it was authored by YoungWon Park, Waseda University; Paul Hong, University of Toledo; and James Jungbae Roh, Rowan University. The publisher is Business Horizons; vol. 56, no. 1. It was also summarized in April 2013 by Booz & Company at strategy-business.com. (Note: The consulting firm provides a newsletter I highly recommend.)
You recall what happened after the 8.9 magnitude earthquake hit Japan on March 11, 2011. It was the catalyst for the tsunami that cost lives and damage estimated at $235 billion. As a point of reference, the damage from Hurricane Katrina totaled $81 billion.
The multiplier effect was huge – for U.S. auto plants’ inability to get parts — and for tech companies to get silicon for semiconductor chips.
Naturally, plant-location diversification is a common practice. But the authors identified a best practice in supply chains –portability, the capacity to speedily circulate records in design and operations.
Researchers’ case studies of the four companies:
Iryou
Medical device manufacturer Iryou was impacted by challenges of it suppliers. Its main plant is in Japan, but it operates in the Philippines and U.S. So Iryou was able to increase production overseas.
Hampered by a government mandated three-hour power shutdown each day, Iryou hustled to construct a gas pipeline.
Also, it created a 24/7 crisis center, which led to an enduring disaster-readiness operation, and tentatively compressed its organizational structure to facilitate communication.
Kenki
Formerly a world leader in construction-equipment manufacturing, Kenki fell on hard times after it failed to evolve in the marketplace. But it had launched a new It system.
It gave the company the capability to better monitor key parts of its supply chain – production, sales and distribution. Kenki also managed the crisis better than expected because it had expanded to emerging markets.
During the disaster’s aftermath, Kenki refocused and power was no longer a problem thanks to its generators for self-sufficiency.
Sangyo
Sangyo manufactures industrial machinery. It had a leg up in the disaster because it had already moved some manufacturing to China. It also took steps to be timely in communicating data between its home operations with foreign plants.
Sangyo was hampered for half a month because it couldn’t get component parts. Now, in real time, it supervises the inventory of its suppliers.
The company has since performed a natural-disaster risk analysis. As a result, Sangyo maintains one-month inventory of parts in the event of any future disasters. It also uses more generic parts.
Zyuden
Zyuden, devastated more severely than the other three companies, manufacturers generators and vehicles. Its capabilities were wracked by problems in communication, electricity and transportation.
Zyuden’s challenges were alleviated because it had the foresight to install a data tracking system – sensing devices in production. Although the company had to install new sensors, it was able to get up-to-speed more quickly.
This meant a “restoration roadmap” for Zyuden’s production lines, helping the company to integrate “all sectors of its business, including those in the damaged region,” wrote the researchers.
Planning for your business:
Take proactive steps to quickly identify weaknesses, reroute the shipments, and prepare to deal with severe weather or devastating events.
Here’s how:
1. Map and assess vulnerabilities
— Map your direct suppliers as well as knowing where your tier-two and tier-three obtain their raw materials.
— Conduct risk assessments. Pinpoint where the important production and storage facilities are on earthquake faults, or in flood zones and hurricane-prone areas. Interos is helpful in this regard.
2. Vary and sketch areas
— Alter locations to safeguard against being vulnerable by being in just one locale.
— Outline backup plans and different optional routes in the event highways or ports are deemed impassable.
— Plan how to ship products away from high-risk regions.
3. Utilize predictive artificial intelligence
— Continuoulsy monitor risks. In real time, follow worsening weather conditions.
— Harness predictive analytics for deciding how to proceed and react. Use tools such as SAP Supply Chain.
4. Plan for business continuity and possible insurance claims
— Use due diligence to check out supplier capabilities to avoid issue in deliveries.
— Stay current in your procedures. That includes updating communication, planning for evacuations, and responsibilities for your team and partners.
— Use a digital warehouse management system for accurate inventory records. You will need proof of losses for insurance claims.
Conclusion
Businesses must take steps to upgrade their information-gathering and sharing capabilities if there are multiple manufacturing sites. Perform a natural-disaster risk analysis, and plan a portable physical diversification of locations.
From the Coach’s Corner, recommended reading:
19 Tips to Protect Your Core Assets from a Disaster —Texas officials have highly praised the Trump Administration for its relief efforts in the wake of Hurricane Harvey. But have the nation’s businesses capitalized on such lessons? Is your business ready? Here’s a 19-point business continuity plan.
You Can’t Prevent an Earthquake, but You Should Prepare for It — Not much good results from a major earthquake. Major earthquakes can ignite fires and gas explosions, damage buildings and kill thousands of people. For earthquake preparedness, here are six basic recommended steps.
Data Recovery Planning Tips for Computer Failures — It’s important to have a data recovery plan in case your computer system fails. But many businesses don’t have a contingency plan. Here are five tips.
Tips for Filing an Insurance Claim if You’re Hit by a Disaster — Whether you suffer from a disaster, such as an earthquake or fire, here are 14 tips to remember in filing your insurance claim for a casualty loss.
“If you’re a supplier and you think nobody cares if you’re alive, try missing a couple of delivery dates.”
-Bill DuBois
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