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A crucial part of human resources is writing termination letters. It’s a serious task to guarantee clarity, to avoid any legal misunderstandings and to maintain professionalism in your human resources program.

If you must terminate an employee, always be mindful about professionalism and managing your reputation. A quality letter shows how you deal with difficult situations — ethically with dignity and respect. It demonstrates your company’s values, which is important externally and internally.

Therefore, such formal documents must be crafted with care for safeguards — to give terminated employees an accurate summary and to protect your business from any negative legal consequences.

 

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That’s especially needed when terminating protected classes of employees.

The basic details of a termination letter:

1. The specific reason for termination. Typically, reasons include poor performance or misconduct.

2. The effective date of termination — the final date of work.

3. The specific details of severance and any continuation of benefits.

All of this means you will minimize the risk of legal challenges with accurate record-keeping and full compliance with laws.

 

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If you must implement layoffs, the Worker Adjustment and Retraining Notification (WARN) Act requires a professionally written termination letter.

Key components:

1. Complete employee and business information.

State the employee’s name, position, and any other identifying information such as the employee’s number. Include the manager’s name and the company’s contact information.

2. Termination reasons

You must include specifics: Typically, this necessitates a timeline, misconduct or performance issues, previous warnings, and results from a personal improvement plan.

Stay with the facts and avoid any verbiage that anyone reading the letter would think you’re simply being accusatory or discriminating.

3. Communicate specifics of the process

Details should include the final paycheck, accrued vacation, healthcare benefits or retirement plans, and actions required of the employee including returning company property. Make sure you include a receipt for returned property, and the contact information for HR.

Strive for compassion and professionalism:

1. Tone and preparation

Compile all relevant information: Employment contract, company policies, performance appraisals, as well as previous warnings and the personal improvement plan.

With clarity and calmness, you must be direct, professional and respectful.

2. Your letter’s content

State purpose of your terminal letter, include any severage package, pension and unused paid time-off. If appropriate, include information on outplacement support.

Yes, be direct about your reasons for termination with specifics and documentation. But you can be sympathetic and appreciative of there were any employee contributions. This will illustrate your company-wide care for employees.

Specify details of the final paycheck and any benefits continuation. Be clear what the employee must do including the return of company property.

Again, include your HR’s contact information in the event the terminated employee has further questions and strive to conclude the employement professionally.

 

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Make sure you’re on solid legal ground:

1. Before implementing terminations, make certain you’re prepard to comply with all laws for your legal protection.

2. Double-check  your documentation. That includes reasons for termination, citing company violations, and y9ur previous disciplinary actions.

3. Have all your documentation reviewed by a qualified human-resources professional or legal counsel.

4. Keep all termination records to comply with regulations. That means for at least two years.

5. Maintain a record of consistency. To avoid claims of unfair treatment, be certain to follow past practices and company policies.

6. In the termination letter, explain at-will employment terms and COBRA rights (see https://www.dol.gov/general/topic/health-plans/cobra).

7. Again, avoid any discriminatory tone or language to avoid discrimination lawsuits.

In conclusion, follow these guidelines to be fair, respectful, and to comply with all applicable laws.

From the Coach’s Corner, here are related strategies:

Avoid Video Conferencing When Terminating Employees — Many employers have found it necessary to terminate employees when they couldn’t do it in-person. But they’ve risked legal issues using video conferencing. Here are best practices.

HR – Components of a Personal Improvement Plan — With employees who perform unsatisfactorily, it’s time to take action. To give them opportunities to succeed, the customary tactic is a PIP. Here’s how.

Writing Tips for Best Results Giving Performance Reviews — A focused effort is needed to make certain employees understand their status and how they can improve. Here’s how.

Poor Communication: Companies Violate Typical Laws — Companies often fail to be diligent in communication with employees. How to avoid eight errors in communication to stay out of legal trouble with employees.

Coach Average Employees to Top Performances — Success in sports is often analogous for business. So take a lesson from successful sports teams into recruiting and coaching employees. Here’s how you’ll profit.

“The day firing becomes easy is the day to fire yourself.”

-Tom Peters

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Author Terry Corbell has written innumerable online business-enhancement articles, and is a business-performance consultant and profit professional. Click here to see his management services. For a complimentary chat about your business situation or to schedule him as a speaker, consultant or author, please contact Terry.