Study shows 85 percent of shoppers at big-box retail stores give feedback. But only 46 percent of surveyed consumers believe the information will be used to improve customer service.
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What do top Web sites have in common? Successful sites produce a high number of Facebook and Twitter messages, but the sites minimize the volume of ads on its pages according to an authoritative study. Those are the salient lessons from a study by Searchmetrics, a search and social analytics firm
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If you want to increase your odds for Internet success, consider priming your Web site.
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In communicating financial data, don’t succumb to the charm of state-of-the-art technology, especially online video. A conservative approach is best.
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Some of the world’s most-successful companies have simple logos. That’s the conclusion from a study by a UK logo-design company, Small Business Logos.
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