This site is dedicated to the memory of my beloved son: Brian Charles Corbell (Jan. 17, 1980 – Sept. 17, 2019). Launched in 2009, The Biz Coach site was suggested by my brilliant son, Brian – who through no fault of his own – passed away in the East Bay of San Francisco following his long, courageous fight against the lethal, irreversible effects of fetal alcohol syndrome.
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A report shows big banks’ improvements in innovation and customer service have propelled them to bigger market shares, especially with under-40 consumers. Smaller banks, however, can win with eight strategies.
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By scanning for keywords from a customer’s message — then replying with keywords from a database when they’re off-target — can be annoying to the recipient. Here’s how your chatbot system will enhance your customer service.
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As a broker in the middle of the digital landscape, you know how easy it is to be replaced. Of course, staying relevant in the minds of prospects and customers is the key. Here’s how.
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Once you attract new holiday shoppers and make them happy, it’s more advantageous to convert them to loyal customers throughout the year. It’s also easier to entice them to refer their family and friends to you. Here’s how.
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