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Any business professional would tell you that lead nurturing is a company’s lifeline. Lead nurturing is the practice of interacting and creating relationships with potential consumers.
It’s a marketing and sales technique that aids in the progression of prospects through the sales funnel. In most cases, the lead nurturing campaign is overseen by a marketing department.
Creating targeted content campaigns and being available to prospects when queries or issues emerge are both important aspects of lead nurturing.
This can save you a lot of money and allow you to focus your attention on new products or other aspects of the business.
With one purpose in mind, the company’s content should work in unison with their sales and customer experience (CX) teams to educate prospects and convert them into repeat customers.
Eight touchpoints
Companies can use content and sales initiatives to maintain a dialogue with their customers and establish trust. For example, it takes an average of eight touchpoints for a company to conclude a contract from the first contact.
Marketing, sales, and customer experience specialists are in the trenches fighting to create trust with new consumers during that period.
Lead nurturing, in some senses, never ends. You may use the same lead nurturing strategies you used to obtain leads to help clients stay with you and avoid churn.
It takes time and a lot of resources to build and maintain a good lead nurturing program.
There are, however, methods for automating and outsourcing your program. This can save you a lot of money and allow you to focus your attention on new products or other aspects of the business.
If you are looking for expert tips on how to improve your lead nurturing program, use this infographic from Smith.ai below.
From the Coach’s Corner, here are related strategies:
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